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FAQ

1. Why natural fibres?

Here at Dalcheri we are focused on sourcing the best quality of clothing with a sustainable and ethical ethos in mind.  We believe that natural fibres, eco-friendly clothing that is beautiful and easy to wear is what your body prefers.  When you wear clothes made from natural fibres, the material is able to breath, it adapts to your body keeping you cool in summer and warm in winter.  Quality pieces of clothing that are made to last.

2. Where do you post?

We post all over the world.  Flat rate shipping for within Australia is $15, overseas is calculated at a custom rate.

3. What if the item I’ve purchased doesn’t fit?

Email us as soon as you can.  We’ll send you an exchange form to fill out. Please keep all the tags attached, send it back to us and fill out the form stating which size you would like instead.

4. The item I bought is faulty

If the item is faulty we can either offer you a refund or exchange the item over with a replacement product.  Please email us as soon as you can and we will send you an faulty product form to fill out.

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